Privacy Policy

Informativa Privacy

In accordance with the EU Regulation on the protection of data 2016/679, we inform you that the personal and sensitive data you provide will be treated by ORIZONT LINE Sagl within the limits of what is strictly necessary for the most correct management of the relationship with you, by means of paper and electronic registration, according to the following conditions.

1) Purposes
ORIZONT LINE Sagl will proceed to the processing of personal data provided by you for the following purposes: a) Carry out information activities on events and internal and external initiatives promoted by ORIZONT LINE Sagl; b) Fulfil all obligations under the law, regulations, community and international legislation (in particular accounting, tax, health protection, public order and security); c) Fulfil all contractual and pre-contractual obligations between the parties.

2) Modalities
The data referred to in paragraph 1), collected in any form, from the interested party or not, will be treated, even with electronic instruments, only according to logic and through forms of organization closely related to the obligations and purposes referred to in the preceding paragraph. In any case, the data will be stored with the presidium of technical and organizational measures necessary and appropriate to ensure the security and confidentiality of data, minimizing the risk of destruction or loss of data, unauthorized access or treatment not allowed.

3) Conservation period
The data you provide will be kept for a period not exceeding that necessary to fulfill the obligations and pursue the purposes referred to in paragraph 1 and in any case for a period not exceeding 48 months from the last action aimed at these purposes (unless further authorization to conservation).

4) Communication of data to third parties
The data you provide may be communicated to: Companies controlled, connected or participated by ORIZONT LINE Sagl; Employees and/or collaborators of ORIZONT LINE Sagl due to their respective duties and competences.

5) Owner
The owner of this treatment is: ORIZONT LINE Sagl Legal seat: Via Industria 5 CH-6934 Bioggio E-mail:

6) Nature of the data conferment and consequences of the eventual refusal
The conferment of personal data by the interested party is compulsory in order to achieve the purposes provided for in paragraph 1. Any refusal to process data does not allow the start of the procedure and the management of orders.

7) Revocation of consent
At any time, you may revoke any consent given (pursuant to art. 6 of the GDPR 679/16). The revocation of consent will not change the terms of conservation of data previously acquired and processed by the Owner.

8) Rights of the interested party
Each data subject is guaranteed the rights specifically indicated in Articles 15-22 of Regulation (EU) 2016/679, in particular:

Right of access (art. 15);
Right of rectification (art. 16);
Right of cancellation (art. 17);
Right to restriction (art. 18);
Right to data portability (Art. 20);
Right to object (art. 21);
Right not to be subject to an automated decision-making process (art. 22);
Right to complain to the supervisory authority (Guarantor).

To exercise their rights, the interested party may send their request to the following addresses: Email addresses:
Extended cookies policy
(i) Orizont Line Sagl, owner of the data processing, informs that information related to the use of the site is collected through cookies. When a user visits the site, we send to his device cookies that are stored uniquely by the browser. Cookies are small text strings that the sites visited by the user send to his device, where they are stored and then transmitted to the same sites during the next visit of the same user. Moreover, while browsing the site, the user may also receive cookies on his terminal that are sent from different sites or web servers (so-called Third Parties). The user is informed that the site also sends Third Party cookies. The site uses so-called technical cookies, as described below. (ii) The data collected through cookies will be used by the owners, their employees involved in the maintenance and management of the site and more generally by all employees of third parties (service providers, infrastructure, IT and the like) who are involved in the management and supervision of the same and duly appointed as data processors. (iii) As you know, you are entitled to all the rights provided by the General Data Protection Regulation (EU) No. 679 of April 27, 2016 (Articles 15-22), namely:

Right of Access: The data subject has the right to access personal data concerning him or her that is being processed in order to verify whether or not his or her personal data is being processed in accordance with the law.
Right to Rectification: The data subject has the right to obtain the rectification of any inaccurate or incomplete information about him/herself, in order to ensure the accuracy of such information in accordance with the purposes of the processing.
Right to Erasure: You have the right to request that the data controller erase your information and no longer process such data.
Right to Restriction of Processing: You have the right to request that the data controller limits the processing of your data.
Right to Data Portability: You have the right to receive in a structured, commonly used and machine-readable format your personal data and to transmit such data to another data controller.
Right to object to processing: The data subject has the right to object to the processing of data in the cases provided for by the GDPR, at any time and without having to justify their decision.
Right not to be subject to automated decision-making processes: A data subject has the right not to be subject to a decision based solely on automated processing of his or her data, including profiling, which produces legal effects with respect to him or her or which similarly significantly affects him or her.

Strictly necessary cookies
These cookies are necessary for the operation of the site and cannot be deactivated in our systems. They are usually set only in response to actions you take that constitute a request for services, such as setting privacy preferences, logging in, or filling out forms. You can set your browser to block or have warnings about these cookies, but as a result some parts of the site will not work. These cookies do not store any personal information. Cookies used by - Cookies used by


9) Information on MokaShopClub App

Limitation of Liability

Orizont Line Sagl will not be responsible towards the User, except in case of malice or serious fault, for inefficiencies or malfunctions related to the use of the internet network outside of its control or that of its suppliers.

Orizont Line Sagl will not be responsible for damages, losses and costs suffered by the User due to the non execution of the contract for causes not attributable to him.

Orizont Line Sagl will not be responsible for any fraudulent and illegal use that can be made by third parties of credit cards and other means of payment.

Orizont Line will not be responsible for any loss of business opportunity and any other loss, even indirect, eventually suffered by the User that are not a direct consequence of the breach of contract by Orizont Line or wrong or unsuitable use of the Application by the Users or third parties under any circumstances.


Orizont Line is the exclusive owner of the MokaShop Club Application any illicit use will be criminally followed.


The protection and processing of personal data will take place in accordance with the Privacy Policy read and accepted Privacy Policy in the site


Normally the package is delivered between 24 and 48 working hours. Some exceptions may occur during holidays. For more information contact us by email or telephone number.

Returns and refunds

If the product ordered is defective or does not correspond to the one ordered, we will send you a label to place on the package and send it back. In this case we will either issue a refund or deliver the correct product.

If you made a mistake when ordering a product, you can replace it by returning the package to our address at your expense.

Orizont Line Sagl
Via Industria 5
6934 Bioggio (TI) - CH